How to connect NimbusPost to your store

NimbusPost gives you many courier companies through one account, such as Delhivery, Blue Dart, Xpressbees, Ekart, DTDC and Shadowfax. With NimbusPost connected, every order lists the couriers that can take that parcel, each with its rate, and you pick one.

Where: Admin › Settings › Delivery Setup › Courier partners › NimbusPost

Before you start

1. Sign up at ship.nimbuspost.com and complete KYC.
2. Recharge your NimbusPost wallet. NimbusPost takes each courier charge from it when you ship.

Connect NimbusPost in Zepio

1. Go to Settings › Delivery Setup. Under How do you deliver orders?, choose Courier partners and click Apply changes.
2. Under Courier partners, click NimbusPost.
3. Enter the Login email and Password you use for the NimbusPost panel.
4. Click Connect. Zepio checks the login with NimbusPost before saving it.

Pickup addresses

There is nothing to match. Zepio sends each branch's address with every shipment, and NimbusPost saves it as a warehouse named after the branch and its number, for example HSR Layout 1.

Under Pickup addresses, check each branch has a full address, then add a Pickup contact name and 10-digit Pickup phone and click Save. The courier calls this number at pickup.

NimbusPost asks the courier for the pickup as soon as you book.

Ship an order

1. Open an order in Processing and add the package size and weight.
2. Click Get rates. Each NimbusPost courier shows with its charge, marked via NimbusPost.
3. Click Ship next to the one you want, then Book shipment.
4. Click Print label. This is NimbusPost's label for the courier you chose.

Tracking updates

Zepio checks NimbusPost every 30 minutes. For instant updates:

1. In Zepio, copy the URL under Tracking updates on the NimbusPost page.
2. In NimbusPost, open Settings › Webhooks and click Add.
3. Name it Zepio, paste the URL, leave the secret empty, make it Active and save.

Each update tells Zepio which parcel moved, and Zepio reads its status from NimbusPost. Your order moves to Shipped and Delivered on its own.

More about tracking, cancelling and returns: How to ship orders with courier partners.

If something goes wrong

"NimbusPost: Invalid email or password" Use the email and password of the NimbusPost panel (ship.nimbuspost.com). Check you can log in there.

"NimbusPost: no courier serves ... for this parcel" No NimbusPost courier takes that pincode, weight or payment type. Check the pincode and package weight, or try another partner.

Booking refused for wallet balance Recharge your NimbusPost wallet and click Ship again.

"The pickup address for ... is missing its ..." Complete the branch address under Settings › Branches, and the pickup phone under Pickup addresses.