How to Set Up Additional Fees (Handling fee, Platform fee, Surge fee etc) in Zepio

You can configure additional fees for your store such as handling fees, packing charges, or surge pricing. These fees will be automatically applied to orders based on cart subtotal range.

Settings

1. Login to your Zepio admin panel.

2. From the left side menu, go to Settings > Delivery Charges & Fees.

3. Scroll down to the Additional Fee Settings section.

Adding Additional Fees

1. Click the “Add a new fee” button.

2. Enter the following details:

   • Name: This is the name of the fee shown to the customer (e.g., Handling Fee, Packing Charge, Surge Pricing).
   • Amount: Fixed fee amount you want to charge.
   • Minimum Cart Amount: (optional) The fee will only apply if the cart subtotal is greater than or equal to this amount.
   • Maximum Cart Amount: (optional) The fee will only apply if the cart subtotal is less than or equal to this amount.

3. Click Save to add the fee.

4. You can repeat the steps to add multiple additional fees if needed.

Managing Fees

• You can enable or disable any fee using the toggle switch next to it.
• Fees are applied only to orders where the cart subtotal falls within the specified minimum and maximum range. If no limits are specified, the fee will be applied to all orders by default.
• All applicable fees are visible to customers during checkout and will also appear in invoices and order summaries.

Example Use Cases

• Handling Fee: ₹10 for orders below ₹300
• Platform Fee: ₹20 for all orders
• Surge Charge: ₹30 during peak hours (toggle manually when needed)

Note

Additional fees are automatically included during order placement if the conditions are met. They are also stored along with the order, so they will appear in the customer's invoice, admin order view, and customer's order history.