What's New in Zepio

Improvements

• Server stability and performance optimizations.
• Internal security fixes and improvements.

Added

• Call Store Owner button in Delivery App (Multivendor)
  Delivery partners can now directly call the store owner from the app.

Improvements

• Internal security fixes and improvements.

Added

• Auto Ready & Auto Mark Order as Ready options for Stores
  Go to Admin Dashboard > Stores > Add / Edit Store > Enable Auto Accept Order
  Stores can now mark orders as ready instantly or automatically after a set delay.

Fixed

• Fixed issue with Staff role permissions for adding and updating Delivery Fleet.
• Fixed issue with recommended items on Cart page (Multivendor & Multibranch).

Improvements

• If Auto Mark Order as Ready is enabled for a store, delivery partners no longer need to enter Pickup Code.

Added

• Custom message for temporarily closing entire store (Single Vendor & Multivendor)
  Show a custom message to customers when the store is temporarily closed.

• Order cancellation activity log (Customer cancelled orders)
  Order timeline now reflects when an order is cancelled by the customer.

• Images for categories and products in Admin search (linking sections)
  Images are now shown when selecting categories/products for linking (e.g., footer), making them easier to identify.

• Max Discount amount for Shipping Discounts
  Limit the maximum discount applied on shipping.

• Allowed Delivery Type per Branch (Single Vendor & Multibranch)
  Go to Admin Dashboard > Settings > Branches > Edit Branch > Allowed Delivery Type
  Set branch as Delivery, Self Pickup, or Both.

• Manual coordinates (Latitude & Longitude) for Stores and Branches
  Admins can manually set exact location coordinates.

• Percentage-based Additional Fees
  Platform fees, handling charges, surge charges etc. can now be set as a percentage of order value.

• Zone visibility control (Multivendor & Multibranch)
  Option to show/hide zones in Customer App via “Allow quick selection” in Zone settings.

Fixed

• Fixed duplicate notification issue on Customer Android App.
• Fixed notification custom link issues on Customer Android App.
• Fixed custom delivery date incorrectly showing in Admin Dashboard.
• Fixed white screen issue in Mission Control (Multivendor) and EagleEye plugin (Single Vendor & Multivendor).
• Fixed completed time display issue in Reports and Mission Control Dashboard
  (Note: applies only to new orders after this update).
• Fixed permission issues in Staff Dashboard for Delivery Fleet, Eagle Eye, and Push Notifications.
• Fixed Shiprocket API issues with improved error handling.
• Fixed Store Tags position update issue in Multivendor.
• Fixed minor issues in Edit Zones map interface.

Improvements

• Improved behavior in Multivendor: Store tags and applied filters are now cleared on app reload/reopen to avoid confusion.
• Overall platform stability and performance improvements.

Added

• Option to hide Veg / Non-Veg / Egg filter (Multivendor)
  Go to Admin Dashboard > Stores > All Stores > Add / Edit Store > Hide Veg/Non-Veg Filter
  Useful for stores that do not sell food items or where these filters are not relevant.

Fixed

• Fixed issue where delivery charges were being applied to digital products on the Cart page.
• Fixed issues with Shiprocket webhooks; order status now updates automatically based on Shiprocket status.

Improvements

• Minor stability and integration improvements.

Added

• Variant images in Variant Picker
  If a variant has its own image, it will now be shown in the variant selection UI, improving overall look and usability.

• Variants & Addons in Product Reports
  Go to Admin Dashboard > Reports > Products
  Reports now include detailed data for product variants and addons.

• Date display in Order Activities (Admin Dashboard)
  Order activity logs now show date along with actions for better tracking.

Added

• Variant-specific images in Cart
  When a product variant has its own image, the selected variant image will now be displayed in the cart.

Fixed

• Fixed issue with variant images not displaying correctly in Order History page.
• Fixed issue with variant images not displaying correctly in Orders page on Admin Dashboard.
• Fixed product name overflow issue in Order Details page on Customer App.

Improvements

• Bug fixes and overall platform improvements.

Fixed

• Optimized push notification image size for faster loading and better performance on low network connections.
• Fixed issue in Multivendor and Multibranch where Location Access Required screen was not shown correctly when GPS permission was not granted.

Added

• Product images in Delivery App
  Delivery partners can now view product images within orders.

• Zoomable product images in orders
  Images can be zoomed on click or hover for easier product identification.

• Monthly subscription pricing on Zepio

• Dynamic product images in options popup
  Product image is shown in the options drawer, and updates automatically when selecting variants with images.

• Recently ordered items on Search page
  Customers can quickly reorder from their recent items.

Fixed

• Fixed minor issues with reset database.
• Fixed issue where delivery partner earnings became zero when free shipping coupon was applied (earnings are now calculated correctly).

Improvements

• Overall platform stability and performance improvements.

Added

• Multiple Tax Schemes (Inclusive & Exclusive)
  Go to Admin Dashboard > Tax Settings > Tax Scheme
  Exclusive (default): Tax is added on top of product price during checkout.
  Inclusive: Product prices already include tax (MRP-based pricing).
  Invoices will automatically reflect the selected tax scheme correctly.

• Enhanced Invoice with detailed price & tax breakdown
  Invoices now show a clearer breakdown of product prices, discounts, taxable value, and tax.

• Custom HTML Header & Footer for Stores
  Go to Admin Dashboard > Stores > Add / Edit Store > Service & Display Settings
  Add custom HTML to the header or footer of individual stores.

• Complete Delivery Trip option (Delivery Trip Optimizer Plugin)
  Delivery partners can now mark trips as completed (Single Vendor & Multibranch).

• Option to disable COD per Store
  Go to Admin Dashboard > Stores > Add / Edit Store > Allow Cash on Delivery
  Control COD availability individually for each store.

• Fallback to OpenStreetMaps for distance calculation
  Automatically used when Google Maps API is not configured.

• Support for Philippines
  Payment Gateway: PayMongo (with GCash)
  SMS Gateway: Semaphore

Fixed

• Fixed visual issue with product active/inactive status in Admin Dashboard.
• Fixed issue where dedicated delivery partners were being assigned to unrelated orders.
• Fixed maps loading issue in Multivendor when adding address with empty cart.
• Fixed Google Maps and OpenStreetMaps resizing issues on smaller devices.
• Fixed UI issues on the Order History page.
• Fixed issue where Admin Dashboard sidebar links did not open correctly in new tab (Ctrl+click / Right-click).
• Fixed issue where Multivendor staff could not create categories or products.
• Fixed menu button placement issue during trial in Multivendor.
• Fixed issue where multiple device login for Restaurant/Store Partner caused unintended logouts.
• Fixed issue where today’s completed orders count included previous day data in Admin Dashboard (Order Pipeline) and Mission Control (Delivered Today).
• Fixed product slider UI issue on desktop view.

Improvements

• General platform improvements and stability updates.

Added

• Dedicated Delivery Partners for Stores (Multivendor)
  Go to Admin Dashboard > Stores > All Stores > Add/Edit Stores > Delivery Fleet

  Admins can assign specific delivery partners to selected stores.
  When enabled, only these delivery partners will be considered during wave-based assignment for those stores.
  Note: Distance flag will be ignored for dedicated delivery partners.

Added

• Bulk upload products for Multivendor
  Admins can now upload multiple products at once using bulk import.

• Bulk upload categories for Multivendor
  Admins can import multiple categories in one go using bulk upload.

Fixed

• Fixed issue where Restaurant Partner App stats were not updating immediately after an order was completed.

Fixed

• Fixed bug where product images were not showing in the Multivendor system.

Added

• Discount cost distribution between Admin and Stores (Multivendor)
  Go to Admin Dashboard > Discounts > Add/Edit Discount > Admin Bearer Percentage
  Admins can now define how much of the discount cost is borne by the platform vs the store.

• Visibility option for CMS pages
  Go to Admin Dashboard > Design > Pages > Add/Edit Page
  Two visibility options are available: Public and Unlisted.
  Unlisted pages are not shown in the Customer App navigation but can be accessed via direct link.

• Option to hide product placeholder image (Multivendor)
  Go to Admin Dashboard > Settings > General > Hide Product Image Placeholder
  If enabled, products without images will not show a placeholder image.

• Item images in Order History (Customer App)

• Invoice download option in Customer App in Order History

• Option to delete media files from Media Manager

• Customer tax number (GST) support during checkout
  Go to Admin Dashboard > Tax Settings > Allow to use GST Invoice during checkout
  Customers can add their tax/GST number for invoices.

Fixed

• Fixed minor UI issues in the Cart address footer section.
• Fixed issue where applying or changing Delivery Tip removed previously applied Rewards/Wallets on the Cart page.
• Fixed video resizing issue on the Product page.
• Removed playback controls (play/pause/seek) when using custom MP4 product videos.
• Fixed Multivendor product search issue where clicking an item did not scroll to the product position on the store's product listing page.

Improvements

• Redesign of My Orders page and added a dedicated View Order Details page.

Added

• Product video support for third-party MP4 links
  Products can now display videos using external MP4 video URLs.

• Self Pickup option for Multivendor system
  Go to Admin Dashboard > Stores > Add / Edit Store > Allowed Delivery Type
  Stores can now enable Self Pickup for customers.
  If Self Pickup is active, COD will be disabled for Self Pickup orders by default.
  (It can be enabled from Settings > Payment Gateways > COD Settings if required.)

Fixed

• Fixed issue with product videos in the image gallery (YouTube videos and YouTube Shorts compatibility).

Added

• Copy opening/closing time of first day to all days (Restaurant Opening/Closing time)
  Easily duplicate the first day’s opening and closing time across the entire week.

• Item Availability Time (day & time-based scheduling per product)
  Go to Admin Dashboard > Catalog > Products > Add / Edit Product > Opening Hours & Status
  Set product availability based on specific days and time slots.

• Store Self-Registration option for Multivendor
  Go to Admin Dashboard > Settings > General > Allow Store Registration
  Allow restaurant/store owners to register their store directly from the frontend.

Fixed

• Fixed issue where the Restaurant App Catalog page was crashing when products with variants were present in the store.
• Fixed issue in Staff accounts where users with Manage Store permission were unable to assign Store Tags or Zones.

Added

• Lottie JSON animation support for Multivendor Top Section (now 10x faster to load and play the animation)
  Previously only video was supported. You can now use Lottie animations (Lottie Player) for top banners.

Fixed

• Fixed issue in Store Owner App where products with variants were showing price as 0.
• Fixed issue in Multivendor system where page reload or app reopen preserved the last scroll position.
• Fixed issue in Multivendor system where applied filters were preserved after reload or app reopen, which caused confusion for customers.

Improvements

• Minor UI and stability improvements across Multivendor.

Added

• Store / Restaurant Reviews & Ratings in Customer App
  Customers can now view store ratings and reviews directly inside the app.

• Option to change Delivery Tip image
  Admins can customize the image shown for Delivery Tips.

Fixed

• Fixed issue where products with variants were incorrectly shown as Out of Stock in the Admin Dashboard.

Improvements

• Minor UI and usability improvements in the Login / Signup page.

Added

• Custom Order Status Messages
  Go to Admin Dashboard > Settings > Order Settings > Order Status Messages
  Admins can now modify the order status messages shown to customers.

• Option to deactivate a Store
  Stores can now be marked as deactivated from the Admin Dashboard. Deactivated stores are not shown to the customers

• Minimum Order Value per Store
  Go to Admin Dashboard > Stores > Add / Edit Store > Minimum Order Value
  Set a minimum cart value requirement individually for each store.

• New Plugin: UPI on Delivery (QR Code in Invoice with UPI Payment Link)
  Go to Admin Dashboard > Plugins > UPI on Delivery
  Adds a UPI QR code and payment link directly in the invoice for pay-on-delivery orders.

Fixed

• Fixed issue with Store Payout status change via Store Owner Dashboard.

Improvements

• Overall platform stabilization and performance improvements.

Added

• Delivery OTP visible in Admin Dashboard
  Admins can now view the Delivery OTP directly from the order details page.

• Multivendor Footer component for custom links
  Go to Design > Themes > Customize and select the Footer component.
  Add links like About Us, Contact Us, Terms, Privacy Policy, etc.

Fixed

• Fixed issue where disabled categories were not visible in the Restaurant App dashboard, requiring manual activation from Admin.
• Fixed UI issue where Pickup Code OTP was displayed too small and not clearly highlighted.
• Fixed issue where Wallet and Rewards refunds were not processed when an order was rejected by the Store Owner.
• Fixed issue with Product Meta Title URL encoding.
• Fixed minor data issue with Shiprocket API integration.

Improvements

• Minor stability and usability improvements across apps.

Added

• Updated discount behavior for the deprecated Basic Plan
  Discounts will now start from the exact date & time of creation, and the end date will automatically be set to five years from the creation date on Baisc plan. On other plans Start and End date of a discount can be selected.

• Android app compatibility updates and minor improvements.

Fixed

• Fixed issue where recommended stores were appearing from different zones even when the store was inactive (Multivendor).
• Fixed issue in Store Partner App where store selection and commission field were incorrectly shown on the product add page.
• Fixed issue where “No Restaurants Found” was shown for non-serviceable zones in the Multivendor Customer App.
• Fixed issue with product search inside individual stores in Multivendor.

Fixed

• Fixed minor issue with product percentage-off badge displaying incorrectly in the Customer App.
• Fixed issue which thermal printer invoice was missing the legal name of the branch/store.

Fixed

• Fixed cache issue in Zone settings.
• Fixed UI layout issues on the Cart page.
• Fixed issue with Wallet/Rewards when applied for fully prepaid orders.

Fixed

• Fixed UI issues with the Topbar in Multivendor.
• Fixed issue where Order Notes were not showing in the Restaurant App after order acceptance.
• Fixed issue where completed orders were appearing in reverse order in the Restaurant App.
• Fixed glitch on the Search page.

Fixed

• Fixed minor issues related to discounts.
• Fixed minor UI issues in the Multivendor system.

Added

• Unified Cart & Checkout experience
  Cart and Checkout pages are now combined for a smoother, faster purchase flow.

• Payment-method specific Cart Value Requirement Message
  Go to Admin > Settings > Payment Gateways > Settings > Cart Value Requirement Message
  You can now configure different minimum cart messages per payment method.

• Apply Rewards & Wallet directly from Cart page
  Customers can use their rewards and wallet balance without going to checkout.

• Smart payment method selection in Cart
  Cart page now auto-selects the last used or last chosen payment method.

• Show SKU for Products / Variants in Admin Orders view
  SKU codes are now visible for incoming orders in the Admin Dashboard.

Improvements

• Full Desktop redesign (excluding Homepage)
  Updated UI/UX for Product page, Cart page, and other internal pages.

• Improved overall SEO capabilities of the platform.

• Stability and overall platform performance improvements.

Fixed

• Fixed issue with crashes Design page on Admin Dashboard.
• Fixed issue with download of reports from Admin Dashboard

Added

• Nested categories support on store's products page (Customer App – Multivendor)
  Customers can now browse stores with hierarchical categories and subcategories.

• Categories & Subcategories accordion on View Store page (Multivendor)
  Improved navigation and browsing experience for large menus.

• All-in-One Reports with date-based download (Multivendor)
  Download consolidated reports filtered by selected date range.

• Enhanced report download options
  Improved usability and export experience for reports.

• Store legal name field (shown on invoices)
  Go to Admin > Stores > Add / Edit Store
  Allows merchants to define the official business name for invoicing.

• Store linking support for Banner Slider, Centered Image Slide & Image Carousel components (Multivendor)
  Marketing banners can now directly link to specific stores.

• Store rating after order completion (Multivendor)
  Customers can now rate the store once an order is completed.

• Delivery partner rating for own delivery fleet (Single & Multivendor)
  Customers can rate delivery partners when using in-house delivery.

• Featured Discount option for Discount Coupons (Multivendor)
  Feature selected coupons prominently on the homepage.

• Order Notes for Single Vendor and Multibranch
  Go to Settings > Cart Settings > Order Notes
  Admins can enable or disable customer order notes.

• Customer phone number visible in Delivery App even before pickup This will help delivery partners to call the customer if there is something wrong with the order like delay

• “Customizable” indicator for products with variants or addons (Multivendor)
  Shown below the Add button for better clarity.

• Easy navigation when adding new categories
  Selected store is auto-selected when navigating from the store page.

• Restaurant Owner Web Dashboard access
  URL: yourwebsite.com/admin/login

Fixed

• Fixed issue where order comments/notes from one item were appearing on all cart items.
• Fixed coupon issue where a coupon applied to one store was incorrectly applied to all stores in Multivendor.
• Now only store-specific coupons are shown in Multivendor checkout.
• Fixed issue with Forgot Password page showing Zepio Logo.

Improvements

• Improved store-level product search algorithm based on nested categories.
• Inactive categories now appear with grayscale product images for better customer experience.
• Mission Control Completed Orders now shows actual completion time instead of escaped timer.

Added

• Order notification to delivery partners when order is ready
  Delivery partners now receive instant notifications when an order becomes ready for pickup.

Fixed

• Fixed pull-to-refresh issue in the Restaurant Partner App.
• Fixed critical formatting issue in Product Price schema markup for Google Search Console.
• Fixed critical issue in Categories page schema markup for Google Search Console
• Fixed Live Order Tracking issues in the Multivendor system.
• Fixed Live Order Tracking issues in the Single Vendor system.
• Fixed minor issues where old Delivery Tip selections were being processed incorrectly.
• Fixed issue where order status was not updating properly (Picked Up / Completed / Cancelled) in the Restaurant Partner App.
• Fixed Dialog scrolling and pull-to-refresh issues in the Customer App and Delivery App.
• Fixed throttle refresh issue on Track Order page when manually refreshed.
• Fixed issue where delivery partner live location was not showing on the map after assignment.
• Fixed issue where order cannot be marked as picked up until it is ready for Multivendor. (Can also be used with Pickup Code system)

Improvements

• Overall UX and UI improvements in the Live Order Tracking page for Multivendor.

Fixed

• Fixed a crash issue on the Payouts page in the Restaurant Partner App.

Added

• Country code setting in General Settings
  Go to Admin > Settings > General Settings
  Admins can configure the default country code for phone number inputs.

• Improved compatibility for Store Partner App (Multivendor)
  Enhanced stability and feature compatibility for partner-side operations.

• Wave-based delivery assignment enabled for Trial accounts
  Trial users can now test and use Wave-Based Delivery Assignment without upgrading.

Fixed

• Fixed a stability issue on the Delivery App View Orders page.
• Removed unnecessary sections on Staff Dashboard.
• Fixed Staff redirection issue.
  Go to Admin > Settings > General Settings > Never goto Zepio Login Page
• Fixed country code issue when adding or editing delivery boys for merchants outside India.

Improvements

• General performance, routing, and compatibility improvements across Admin and Apps.

Added

• Wave-based assignment logs on View Order page (Admin Dashboard)
  Admins can now view detailed delivery assignment wave logs directly inside each order.

• Clear message when store is closed but items exist in customer cart
  Customers are informed appropriately when attempting to checkout from a closed store.

Fixed

• Fixed an issue where all categories were showing incorrectly when adding or editing a product.

Improvements

• Minor system stability and messaging improvements.

Added

• Edit Address option in Customer App
  Customers can now modify their saved delivery addresses directly from the app.

• Online / Offline availability switch in Delivery App (Single Vendor & Multibranch)
  Delivery partners can control their availability status directly from the homepage.

Fixed

• Fixed UI issue where Store tags images were shrinking on the Search page in the Multivendor Customer App.
• Fixed scroll issue when navigating from Homepage to Store's Product Listing page.
• Fixed an issue where recommended products slider showed price as ₹0 when products had variants on homapage in Mulitvendor system.

Improvements

• UI and navigation stability improvements across Customer and Delivery apps.

Added

• OpenStreetMaps (Free) integration for address selection
  Go to Admin > Address Settings > Select Open Street Maps

• New Plugin: Delivery Tip
  Go to Admin > Plugins > Delivery Tips
  Customers can now add a tip for delivery partners during checkout.

• New delivery settings for Max Cash in Hand and Max Simultaneous Orders
  Go to Admin > Settings > Delivery Fleet
  Required for smooth business operations. Both Automatic Delivery Assignment (Single Vendor) and Wave-Based Delivery Assignment (Multivendor) now respect these limits when assigning orders to delivery boys.

• Mission Control Dashboard is now accessible on mobile
  Available on mobile web (Chrome on phone). Zepio App support coming soon (within one week).

Fixed

• Fixed Live Order Tracking issues and added compatibility with OpenStreetMaps.
• Fixed an issue where customers were redirected incorrectly when the cart was empty.
• Resolved a major race condition when multiple customers placed orders simultaneously with low inventory.
• Fixed an issue where the WhatsApp icon appeared on unnecessary pages such as Address, Cart, and Checkout.
• Fixed an issue where the store name was not displayed in the Delivery App for Multivendor.
• Fixed a UI glitch in the Customer App for Multivendor when navigating back to the homepage.
• Fixed multiple issues in the Media Manager plugin, including infinite scroll, folder structure, and video click issues on mobile devices.
• Fixed the Admin Dashboard double back-navigation issue.

Improvements

• Removed unnecessary fields from the Products add/edit page for Multivendor.
• Removed unnecessary fields from the Categories add/edit page.
• Improved the Zepio Payments page (plan upgrades, service bills, etc.).