Delivery management
Run your own delivery team
Orders reach the right person automatically, you watch every delivery on a live map, and the cash adds up at the end of the day.
5 day free trial. No card needed. No developer needed.
How your deliveries run
From a packed order to cash in hand.
Orders reach the right person
No one standing at a desk deciding who takes what.
-
Assigned automatically
Each order goes to one of your delivery partners on its own, based on settings you choose.
-
Assign by hand when you want
Assign or reassign any order yourself.
-
Online and offline
Delivery partners switch themselves on and off, so orders only go to people who are working.
-
Limits that keep it safe
Set how many orders and how much cash each person can carry.
Every delivery, on one screen
See where everyone is and what is late.
-
A live map of your team
Every delivery partner and every order, live.
-
Customers watch it arrive
A live map, an arrival time and directions. On the Scale plan and above.
-
A code at the door
The customer shares a code to confirm delivery.
Money that adds up
What customers pay for delivery, what your team earns, and what they collected.
-
Delivery fees your way
By distance, by area drawn on a map, or by weight, with free delivery above an amount.
-
Cash tracked per person
Every cash order is tracked against the person who collected it, with partial deposits.
-
Pay your team your way
A fixed amount, per kilometre, distance tiers or a share of the delivery fee. Distance-based pay is on Scale and above.
-
Bonuses that keep them going
Daily targets, weekly attendance and monthly loyalty bonuses, plus tips from customers.
Everything it does
-
Your own delivery team. Accounts, roles and branches for every delivery partner.
-
Delivery app. Full-screen alerts, navigation, delivery codes, cash.
-
Automatic assignment. With manual assign and reassign.
-
Live map. Every partner and every order.
-
Live operations screen. Orders, partners and map together.
-
Customer tracking. Map, arrival time, directions (Scale and above).
-
Delivery fees. By distance, area or weight; free above an amount.
-
Delivery times that adapt. The promise changes with how busy you are.
-
Cash tracking. Per partner, with partial deposits and online settlement.
-
Delivery pay. Fixed, per kilometre, tiers or a share of the fee.
-
Bonuses and tips. Daily, weekly and monthly bonuses, customer tips.
-
Route optimiser. Several orders, one trip (Scale and above).
-
Pickup. Delivery, pickup or both, per branch.
-
Courier shipping. Shiprocket and your couriers, for orders you ship.
You control all of this
Every setting below is yours to change, any time.
- Assignment
- Automatic or by hand, and the rules the automatic assignment follows.
- Limits per person
- Maximum orders at once and maximum cash in hand.
- Delivery fees
- Distance bands, areas on a map, weight rules, separate cash and online prices.
- Free delivery
- The order value where delivery becomes free.
- Delivery pay
- Fixed, per kilometre, distance tiers or a share of the delivery fee.
- Bonuses
- Daily target slabs, weekly attendance, monthly loyalty.
- Tips
- Quick-select amounts and the delivery partner's share.
- Customer tracking
- Map, arrival time and directions, each on or off.
Which plan has it
| Feature | Startup | Scale | Multivendor |
|---|---|---|---|
| Your own delivery team and delivery app | Included | Included | Included |
| Automatic assignment and the live map | Included | Included | Included |
| Delivery fees by distance, area or weight | Included | Included | Included |
| Cash tracking | Included | Included | Included |
| Live order tracking for customers | Not included | Included | Included |
| Distance-based delivery pay | Not included | Included | Included |
| Route optimiser | Not included | Included | Included |
Questions about delivery
Do I need my own delivery team?
How do orders reach my delivery partners?
Can customers track their order?
How do I keep track of cash on delivery?
Can I charge customers by distance?
Run your own deliveries
Five days free, no card needed. Add a delivery partner and send a test order.
5 day free trial. No card needed. No developer needed.