Getting customers
How local businesses get found on Google, win back carts left behind and turn first-time buyers into regular customers who order again.
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Getting customers
How to recover abandoned carts: fix the checkout, then send the right reminder
Around 70% of online carts are abandoned. Fix the reasons you control first, such as surprise fees, forced accounts and slow delivery, then remind shoppers within an hour and again the next day, by the channel they agreed to.
Saurabh Shah 8 min read
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Getting customers
How to get your business on Google Maps: set up, verify and rank your Business Profile
Create or claim your free Google Business Profile, verify it, use your real business name, choose the right category, add hours, photos and your website, ask every happy customer for an honest review, and reply to every review.
Saurabh Shah 9 min read
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Getting customers
How to get repeat customers for your local business: 10 ways that work online
Measure how many customers come back, win the second order, make reordering one tap, reward loyalty with points, ask happy customers to refer friends, send reminders people opted in to, and fix every complaint fast.
Saurabh Shah 8 min read
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