Return and refund policy generator
Create a return and refund policy for your online store. Answer a few questions about your return window, refunds and exchanges, and copy a clear policy written in plain language.
- Free
- No sign-up
- Runs in your browser
How to use the return and refund policy generator
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Add your details
Your store name and the email customers write to.
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Set your rules
Your return window, who pays return delivery, and how refunds are paid.
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Copy your policy
Copy it as text or HTML and add it to your store.
Why a clear return policy sells more
Customers check the return policy before a first order. A clear one removes the risk of trying you.
It protects you too: it sets out what can be returned, in what condition and by when.
Keep it short, specific and easy to find, and link it from every product page.
Common questions
Is this legal advice?
Do I have to accept returns?
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Returns handled for you
Every Zepio store comes with policy pages ready to edit, and Return Plus handles return requests, pickups, refunds and exchanges.
5-day free trial · No card required · No coding