These terms apply when you ask Zepio to build an Android or iOS app for your store from your Zepio admin (Settings > Android & iOS apps). They are run by Stackcanyon Technologies LLP (“Zepio”, “we”). By submitting an app you agree to them, together with our terms and conditions.
1. What you send us
- Your details: the app name, the app ID (package name or bundle ID), the app icon, the splash screen and the notification icon.
- Your rights: you confirm that you are allowed to use the name, logo and images you upload, and that they do not copy another business's brand.
- What we build: we build the app exactly as you confirmed in the preview before submitting. We do not edit your icon or images.
2. Your Google account
- Setup: when you connect your Google account, Zepio creates a Firebase project in that account and sets it up for your app's push notifications.
- Ownership: the project belongs to you. Zepio's support account is given access to it so we can fix problems for you.
- Keep it connected: do not delete the project or remove Zepio's access. If you do, notifications in your app can stop working.
- Google's terms: Google's own terms apply to your Google account and your Firebase project.
3. Building time
Your app is usually ready within 24 to 48 hours after you submit it. We let you know in your Zepio admin when it is ready.
4. Publishing your app
- Android: you download the finished files from your Zepio admin and publish the app on Google Play with your own Google Play developer account.
- iOS: we send the app to App Store Connect in your own Apple Developer account, where you publish it.
- Store review: Google and Apple review every app under their own rules. Zepio does not decide whether a store accepts your app.
5. The app ID
Once your app is published, its app ID cannot be changed. A new app ID means a new listing on Google Play or the App Store, starting again with no downloads or reviews.
6. Changes after the build
- Revisions: changing the app name, app ID or images after your app is built is a revision. A revision is charged at the fee shown in your Zepio admin before you pay.
- Our mistakes: if the app we deliver does not match what you confirmed, tell us and we will fix it at no charge.
7. Contact
Questions about app building can be sent to [email protected].