Managing Cash Collections for COD Orders
Updated 6 days ago
COD Collection helps you track and record cash payments collected by your delivery users when customers choose to pay in cash at the time of delivery. This ensures that your business cash flow is managed properly without confusion.
Where to Find COD Collection
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Login to your Zepio admin panel.
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From the left side menu, go to Reports > COD Collection.
What is COD Collection?
- When your delivery guy collects cash payments from customers, the amount collected is automatically recorded under their name in the COD Collection report.
- This section helps you track how much cash each delivery guy has collected and manage cash handover efficiently.
Steps to Log COD Collections
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Go to Reports > COD Collection in your admin panel.
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You will see a list of delivery users and the total amount they have collected via COD.
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Click on the delivery user's name to open their detailed collection page.
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You will see two options:
- Full Amount: If the delivery guy is handing over the entire collected amount, click this button.
- Partial Amount: If the delivery guy is handing over only part of the amount, click this button.
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If you select Partial Amount:
- A pop-up will appear.
- Enter the partial amount they are handing over.
- (Optional) You can add a note mentioning any details about this collection for your future reference.
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After entering the amount (full or partial), click Collect Cash to log the payment.
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The system will update the remaining pending collection amount under the delivery guy's name.
Viewing Collection Logs
- You can view all past collection transactions by clicking on View Collection Logs in the COD Collection section.
- This will show you:
- Amount collected
- Collected by whom
- Notes (if added)
- Date and time of collection
Example to Understand Better
- Delivery Guy A collected ₹3,000 today for COD orders.
- He hands over ₹2,000 to you in the evening and keeps ₹1,000 for the next day.
- You log ₹2,000 as a Partial Payment with an optional note (e.g., "Remaining settled tomorrow").
- The remaining ₹1,000 will continue to show as pending under his name until fully collected.
Note
- Always ask delivery guys to submit collected cash daily or at the end of each delivery shift.
- Log payments promptly to keep your cash flow records accurate.
- Using COD Collection properly ensures your accounts are clear and transparent for both admin and delivery users.